The following guide will teach you how to migrate your game server and data from PingPerfect to Citadel Servers.
Step 1: Create a Backup in PingPerfect
Before migrating your server, create a backup through the PingPerfect Game Panel.
Creating a backup helps protect your data and provides a recovery point if files need to be restored later.
Step 2: Download Your Server Files
Log in to your PingPerfect control panel and access either the File Manager or FTP credentials section.
Download all important files that you wish to transfer, including:
• World saves
• Maps and custom worlds
• Mods and mod configurations
• Plugins
• Configuration files
• Custom scripts
• Player data and permissions
Save all downloaded files to your local computer before proceeding.
Step 3: Upload Files to Citadel Servers
Connect to your Citadel Servers service using FTP or the Game Panel File Manager.
Upload all downloaded files into their corresponding directories on your Citadel Servers service.
FTP is recommended when transferring large worlds, heavily modded servers, or extensive custom content.
You can follow our FTP setup guide here: FTP Guide
Step 4: Verify Server Configuration
Before starting your server, verify the following:
• The correct game version is installed
• Mods and plugins were uploaded successfully
• Configuration files transferred correctly
• Startup parameters match your previous setup
• Administrative permissions are configured properly
Step 5: Start and Test Your Server
Start your Citadel Servers service and verify that the migration was completed successfully.
• Worlds load properly
• Player data is present
• Mods and plugins function correctly
• Players can connect successfully
Alternative Method: Transfer a Backup Archive
If you created a backup archive through PingPerfect, you may upload the archive directly using the Citadel Servers File Manager.
Once uploaded, extract the archive and move the files into the proper directories.
Common Migration Issues
Missing World Data
Verify that all world save folders were downloaded and uploaded successfully.
Mods or Plugins Not Loading
Ensure all required files and dependencies were transferred and that they are compatible with your current server version.
Server Startup Problems
Review your startup logs and verify that all configuration files and game data were migrated successfully.
Did the above information not work for you? Please click here to contact our support team via a ticket.
