The following guide will teach you how to migrate your game server and data from BisectHosting to Citadel Servers.
Step 1: Create a Backup Through BisectHosting
Before beginning your migration, create a backup through the BisectHosting control panel.
Having a backup available provides a restore point if any files are accidentally missed or overwritten during the transfer process.
Step 2: Download Your Server Files
Log in to your BisectHosting panel and access the File Manager or FTP credentials section.
Download any files you wish to migrate, including:
• World saves
• Maps and custom worlds
• Plugins
• Mods and modpacks
• Configuration files
• Custom resource packs
• Player data
Save the downloaded files to your local computer.
Step 3: Transfer Files to Citadel Servers
Connect to your Citadel Servers service using FTP or the Game Panel File Manager.
Upload the files downloaded from BisectHosting into the corresponding directories on your Citadel Servers service.
FTP is recommended for large worlds, modpacks, and servers with extensive custom content.
You can follow our FTP setup guide here: FTP Guide
Step 4: Verify Server Configuration
Before starting the server, verify the following:
• The correct game version is installed
• Mod loaders and plugins are compatible
• Configuration files were transferred correctly
• Startup settings match your previous server setup
• Administrative permissions are configured properly
Step 5: Start and Test Your Server
Start your Citadel Servers service and verify that all content was transferred successfully.
• Worlds load properly
• Player data is intact
• Mods and plugins function correctly
• Players can connect normally
Alternative Method: Upload a Backup Archive
If you exported a backup archive from BisectHosting, you may upload the archive directly through the Citadel Servers File Manager.
Once uploaded, extract the archive and move the files into their appropriate locations.
Common Migration Issues
Modpack Not Loading
Verify that all mod files, libraries, and configuration files were transferred completely.
World Missing After Migration
Ensure that the world folder was uploaded to the correct location and that all files were transferred successfully.
Server Fails to Start
Review your startup logs and verify that all required files and dependencies are present.
Did the above information not work for you? Please click here to contact our support team via a ticket.
