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We're Hiring!
We're always looking for motivated, talented people who are passionate about games, servers and great customer support.
Work at Citadel Servers
Founded in 2012, Citadel Servers is a leading game server, VPS, dedicated server and web hosting provider, serving gamers, communities, clans and developers across the globe. With support for over 300 games, from Minecraft and ARK to FiveM and Palworld, we run the infrastructure that thousands of players rely on every day.
We're a remote-first team that cares about performance, reliability and support that actually solves problems. We hire people who are curious, take ownership and enjoy the games our customers play. If that sounds like you, we'd love to hear from you.
Why Join Us
Real perks for real people, whether you're answering tickets, tuning kernels or writing content.
Flexible Hours
Work when you're most productive, from wherever you are. We measure results, not hours at a desk.
Growth Opportunities
Small team, big responsibility. Take on new challenges and grow your career alongside experienced engineers.
Free Services
Enjoy our game server, VPS and web hosting services at no cost for you and your own community.
Gamer Culture
Work with people who love the games our customers play. Team game nights are part of the job.
What We Value
The things that guide how we work and who we hire.
Customers First
A server that's down is someone's community offline. We treat every ticket with urgency and respect.
Ownership
We trust people to make decisions, ship improvements and fix what they find without waiting for permission.
Always Learning
New games, new engines, new hardware. We stay curious and share what we learn with the rest of the team.
Our Culture
Professional in how we work, friendly in how we work together.
Corporate standards, without the corporate stiffness
Since 2012 we've built our reputation on doing things properly: clear communication, documented processes, reliable infrastructure and a support experience customers can count on. We hold ourselves to a professional standard in everything from how we write a ticket reply to how we plan a data centre migration.
At the same time, we're a team of gamers and technologists who enjoy each other's company. There's no rigid hierarchy or office politics — just people who take the work seriously, help each other out, and aren't afraid to have a laugh along the way.
Professionalism
We're accountable to our customers and to each other. Deadlines are met, problems are owned, and quality is never an afterthought.
Friendly & Supportive
Open, respectful and approachable. Questions are welcome, feedback is constructive, and every team member's voice matters.
Grow With Us
We've grown every year since 2012 and we promote from within. As Citadel Servers expands, so do the opportunities for the people who help build it.
Expand Your Knowledge
With 300+ games, a global network and constantly evolving hardware, there's always something new to learn. We support training, certifications and hands-on experimentation.
Open Positions
All roles are remote unless stated otherwise. Click a role to see what's involved.
Technical Support Specialist Full-time
RemotePosted Aug 2026
You'll be the first point of contact for our customers, helping them get their game servers, VPS and websites running smoothly through our ticket system and live chat.
What you'll do:
- Resolve support tickets for game servers (Minecraft, ARK, Rust, FiveM, Palworld and more), VPS and web hosting
- Diagnose mod, plugin, config and connectivity issues and escalate infrastructure faults to the sysadmin team
- Write and maintain knowledgebase articles so customers can help themselves
What we're looking for: hands-on experience running game servers, comfort with Linux and basic networking, and clear, friendly written English.
Linux Systems Administrator Full-time
RemotePosted Aug 2026
Keep our global fleet of dedicated servers, virtualisation hosts and game nodes fast, secure and online.
What you'll do:
- Manage and monitor Linux hosts across multiple data centres
- Handle provisioning, automation, backups, DDoS mitigation and incident response
- Work with the support team on escalated faults and performance tuning
What we're looking for: 3+ years of Linux administration, experience with KVM/Proxmox or similar, scripting (Bash/Python), and a calm head during incidents.
PHP / Drupal Developer Contract
RemotePosted Aug 2026
Own the citadelservers.com website and its integrations with our billing and control panel systems.
What you'll do:
- Build and maintain Drupal modules, themes and landing pages
- Integrate with WHMCS and our game control panel via APIs
- Improve page speed, SEO and the checkout experience
What we're looking for: solid PHP and Drupal experience, comfortable with HTML/CSS/JS and Bootstrap, and an eye for detail.
Community & Content Manager Part-time
RemotePosted Aug 2026
Be the voice of Citadel Servers across our blog, social channels and Discord.
What you'll do:
- Write blog posts, game guides and product announcements
- Grow and moderate our community on Discord and social media
- Coordinate with game developers, streamers and partners
What we're looking for: strong writing skills, a real love of gaming, and experience running a community or content channel.
How We Hire
A simple, respectful process. We aim to reply to every application within a week.
Apply
Fill in the short application form and attach your CV or portfolio.
Intro Chat
A relaxed 30-minute video call to learn about you and answer your questions.
Practical Task
A small, paid, real-world exercise relevant to the role — no whiteboard puzzles.
Offer
Meet the team, then we make an offer and get you set up.
Frequently Asked Questions
Do I need to live in a specific country?
No. We're a remote-first team and hire globally. Some roles need overlap with certain support hours, which is noted in the listing.
Can I apply if there's no open role that fits me?
Yes. Use the form below to send a general application and tell us how you'd like to contribute. We keep applications on file for future openings.
What equipment do I need?
A reliable computer and internet connection. We provide access to all the tools, servers and software you need for your role.
How long does the hiring process take?
Typically two to three weeks from application to offer, depending on the role and your availability.
Don't see the right role?
We're always keen to meet talented people. Send us your CV and tell us how you'd like to contribute to Citadel Servers.