Creating a new Contact/Sub-Account - Revision history

Alvin singco s: Created page with "
This article will teach you, the account holder/client, how to create a new Contact/Sub-Account for your account.

2019-08-20T12:36:14Z

Created page with "<div style="text-align: center;">This article will teach you, the account holder/client, how to create a new Contact/Sub-Account for your account.<br /> <strong><span style="..."

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<div style="text-align: center;">This article will teach you, the account holder/client, how to create a new Contact/Sub-Account for your account.<br /> <strong><span style="font-size: medium;"><br />What is a Contact/Sub-Account?</span><br /></strong>A Contact/Sub-Account is a secondary account that both is joined, as well as interacts with yours, and you can dictate what permissions it has.<br /><br /></span><span style="font-size: small;">For example, if I made a new Contact/Sub-Account, I could choose to only give it access to create tickets, or I could give it access to change passwords, service information, or even order upgrades for me.<br /><strong> </strong></span><span style="font-size: medium;"><strong><br />How do I create a new Contact/Sub-A</strong><strong>ccount?</strong></span></div>
<div style="text-align: center;"><span style="font-size: small;">First of all you will need to log into the client area on our website. You can do so by heading over to the "Client Access" option in our navigation menu.<br />
[[File:Citadel-servers-client-subuser1.png|480px]]
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<div style="text-align: center;"><span style="font-size: small;"><br />Once there, you need to press the "New Contact..." button under "Contacts".<br />
[[File:Citadel-servers-client-subuser2.png|480px]]
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<div style="text-align: center;"><span style="font-size: small;"><br />After doing so you should see a page with some blanks to fill out, this is where we create the Contact/Sub-Account.<br />
[[File:Citadel-servers-client-subuser3.png|480px]]
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<div style="text-align: center;"><span style="font-size: small;"><br />What you need to do now, is fill out the information for your new Contact/Sub-Account. You don't need to fill out all of it, only mostly basic details such as names. </span><span style="font-size: small;">Below is an example of this:<br />
[[File:Citadel-servers-client-subuser4.png|480px]]
<br /><br />In order to make sure that your new Contact/Sub-Account is activated and has access to the client area, you need to make sure that the "Tick to configure as a sub-account with client area access" box is ticked. Once you have ticked this box, you can choose what permissions you want this Contact/Sub-Account to have. Under "Email Preferences" you can also choose what e-mails you want your Contact/Sub-Account to be receiving.<br /><br />Once you're done creating your Contact/Sub-Account, make sure to press "Save Changes" to save it. And that's it, you've now created a new Contact/Sub-Account!</span></div>

[[Category: Citadel Servers - Account help]]